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+--- Thread: Resolve QuickBooks Error PS038 with Easy Payroll Update Steps (/showthread.php?tid=88281)
Resolve QuickBooks Error PS038 with Easy Payroll Update Steps - jaquelinecheever - 12-08-2025
- QuickBooks Error PS038 typically arises when payroll checks are stuck in the "Online to Send" stage. This issue hinders users from finalizing payroll updates and processing payments for employees effectively.
- To fix this issue, begin by bringing QuickBooks Desktop up to date with the most recent version. Using an outdated program version can commonly lead to communication problems related to payroll.
- Then, check your payroll subscription to confirm that your account is active and correctly connected to Intuit's servers.
- Utilize the Verify Data and Rebuild Data features to identify and repair any data corruption that might be causing checks to become stuck in the system.
- Subsequently, find the stuck checks by accessing the Send Payroll Data window to either resend or remove any pending transactions.
- If problems persist, download the latest payroll tax table and try updating again.
- Additionally, consider switching to Single-User Mode while executing payroll tasks for a more efficient process.
- If issues continue, it is advisable to reach out to QuickBooks Payroll Support to prevent errors in subsequent payroll cycles.