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+--- Thread: What is the backup plan if a tempo traveller fails during a journey? (/showthread.php?tid=96368)
What is the backup plan if a tempo traveller fails during a journey? - ajaysengar - 01-12-2026
If a Tempo Traveller fails during a journey, we have solid backup plans to minimise disruptions and ensure passenger safety. Here are some of the basic facilities that we provide:
- Immediate roadside assistance: The driver contacts the company; mechanics or towing arrive quickly ( within 1to 2 hours). Many fleets include 24/7 support with first-aid kits and emergency tools on board.
- Replacement vehicle: Most reliable companies arrange a substitute Tempo Traveller (or a similar vehicle) from their fleet or a nearby partner with the same seating capacity and at no extra cost to you. This is standard for breakdowns, as it's the operator's responsibility.
- Alternative transport: In rare instances of delay, they provide taxis/Innova/cars to continue the journey while the issue is being fixed, or transfer passengers to another vehicle en route.
- Refund/Compensation: Partial fare adjustments or free extensions for delays; no major extra charges for genuine breakdowns.
For premium comfort and reliability with excellent backup support, consider Luxury Tempo Traveller in Delhi as a superior alternative. Hiring a luxury tempo offers better ride quality, safety features, and smoother journeys, often with faster replacement options due to their premium fleet.