06-16-2025, 04:48 PM
Emotional intelligence in AI chatbots means they can understand people’s feelings by reading their words. In Raleigh, North Carolina, some chatbots are made to notice if someone is happy, sad, or upset. They try to respond in a kind and helpful way, like a real person would. This helps people feel better when they talk to the chatbot. It’s like teaching a robot to have good manners and understand emotions.